salvage-clerk-jg11-at-santam-insurance

Job Description:

Beware of scammers who pose as reprensentatives of genuine employers.

Santam Limited is the largest short-term insurer in South Africa, with a market share in excess of 22\%, providing short-term insurance products through broker networks and direct sales channels. The company was established in 1918 and offers personal, commercial, and corporate insurance solutions. Santam is a subsidiary of Sanlam Limited and has been listed ...

Salvage Clerk (JG11)

Key Responsibilities

Receive and validate natis documents
Liaise with assessors, suppliers, courier services, brokers and other salvage admin staff to ensure that correct Natis documentation received
Dealerstocking.
Deregistration.
Dispatching of Natis documents to the appropriate salvage dealers
Reconcile stock lists to Santam systems and reports.
Monthly report
Keep suppliers informed of delays and speed bumps in processes.
Drive turnaround time
Knowledge of the ENatis and Instrack systems

Query Handling

Liaising with internal and external (SMD, Auction Nation, license department) stakeholders
Handle queries from stakeholders
Adherence of SOP and SLA
Ensures client satisfaction and targets are met
Escalate complaints to the relevant Team Managers or Departments.

Qualification