Key Responsibilities:

• Ensuring that all case management documents that have been approved are uploaded on the KMS
• Ensuring that agenda and minutes relating to investigations are captured on the DCT and Reporting Templates
• Assisting in collating all relevant case related information for APP and Quarterly reporting
• Assisting investigation teams in arranging meetings
• Take or transcribe minutes of consultations, meetings when required
• Assist litigation teams in typing and copying of documents as and when may be required
• Assist investigation teams with investigation records
• Assist investigation teams with ensuring that the investigation record is uploaded to the KMS
• Work in collaboration with the Divisional Manager’s PA to support the Manager

Requirements

Skills and Experience

We are looking for a dynamic and hard-working individual who meets the following requirements:

• Diploma or Degree in Secretarial or Office Administration or an equivalent qualification, para-legal qualification.
• At least 2-3 years relevant experience and be able to work as part of a team, work under pressure and have a strong administrative background.
• Computer literacy and effective communication skills will be an added advantage.
• Required to demonstrate decision making, information monitoring, planning and organising, time management, gaining commitment and stress tolerance.

Competencies and skills:

• Legal skills
• Presentation skills
• Research skills
• Stakeholder management skills
• Communication skills (verbal and written)
• Computer skills
• Customer service orientation
• Emotional intelligence
• Flexibility
• Honesty and integrity
• Information management
• Interpersonal skills
• Organisational awareness
• Planning and organising skills
• Teamwork and co-operation skills
• Time management skills

Other considerations:

• Extended and/or erratic working hours may be required
• Travel may be a requirement