About the role:

• As a Technical Support Engineer at Capitec in Stellenbosch, you’ll play a crucial role in providing technology support to users across various locations. Your responsibilities will include troubleshooting issues, repairing faulty equipment, and collaborating with vendors to ensure seamless operations.
• With a focus on Microsoft hardware, software, and Azure fundamentals, you’ll be key to keeping our systems running smoothly. The ideal candidates would need to have the AZ900 Microsoft Azure Fundamentals certification.

Minimum Requirements:

• 3-5+ years of experience in a Technical Support Engineer role
• 1-2 years of experience in Azure
• Completed Azure Fundamentals certificate AZ900
• Diagnostic principles and troubleshooting within a call center environment
• Client/Vendor relationship management practices and principles
• A+/N+ certificate

Competencies:

• Communications Skills
• Interpersonal & Relationship management Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Analytical Skills
• Negotiation skills

Education:

• A Qualification in Information Technology
• Azure Fundamentals certification – AZ900 (needs to be provided)

Ideal:

• A+ and N+ certified