Main Role Purpose:

• To manage a store so that the brand integrity and profitability are upheld, by ensuring our discerning customers are consistently delighted.

Line Manager :

• Regional Manager

Subordinates:

• All Flexi timers and permanent staff within the store

Key Performance Areas:

• Achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business
• Manage and control the financial aspects of running the store to ensure store profitability
• Adhere to merchandising standards in line with the brand requirements to ensure good product mix
• Ensure proper stock management and control to minimise loss and to ensure product availability
• Deliver the best customer service to ensure the best customer experience
• Build excellent relationships with all relevant service providers (internal and external)
• Manage human resources effectively by recruiting, planning and administrating payroll properly
• Inspire, motivate, develop and hold people accountable appropriately

Minimum Requirements:

• Minimum of 2-5 years’ retail store management experience
• Complete Matric/Grade 12
• Tertiary Retail Qualification will be to your advantage
• Apparel Retail experience
• Strong and proven sales record

Skills & Knowledge:

• Knowledge of relevant Industrial Relations (IR) Law
• To discipline staff and initiate enquiries
• Understanding of profit and loss (income) statements
• Good understanding of the retail environment and brands
• Administration and stock management
• Conflict management
• Time management
• Customer service skills
• Leadership skills