Main Purpose:

• To ensure the highest standards of customer service is delivered, responsible for assisting customers and meeting set targets.

Line Manager :

• Store Manager

Job Specification:

Key Performance Areas:

Cash control

• Perform cash desk function
• Cash control and banking processes are followed daily
• cash variances maintained
• Manual transactions accurately recorded

Stock Control

• Stock management processes are followed daily
• Customer orders are followed up
• Weekly stock counts are conducted accurately
• Store room department in good condition
• Shoe pairing exercise is completed weekly

Customer Service

• Provide excellent customer service
• Internal & external customer relationship building
• Maintain good customer relationships
• Product knowledge

Minimum Requirements:

Experience:

• Minimum 1 years’ retail experience

Qualifications:

• Complete Matric/Grade 12

Additional Requirements:

• Retail administration disciplines
• Stock & cash management
• Product knowledge
• Sales knowledge and selling skills
• Knowledge and understanding of policies and procedures pertaining to the cash desk, stockroom, admin and all other relevant policies
• Numerical ability