Job Description

Key Roles and Responsibilities

Banking

Banking Operations Management:

• Oversee daily banking operations including reconcile/review of transactions in the accounting system.
• Capture/review payments in the bank platform.
• Develop and implement banking Service Level Agreements (SLA’s) and procedures to ensure efficient operations.
• Monitor and manage cash flow.

Team Leadership and Development

• Supervise and mentor a team of accountants.
• Provide training and development opportunities to enhance team performance.
• Conduct KPI’s – performance reviews and provide constructive feedback.

Reporting and Analysis

• Ensure all the bank transactions are reviewed and the recons are signed off for month end closure.
• Prepare cash flow analysis as per client request.

Compliance and Risk Management

• Ensure compliance with all the payments by verifying the bank confirmation letter and the invoice is valid.
• Conduct regular audits and risk assessments to identify and mitigate potential issues.

General

• Ability to work independently and handle multiple tasks simultaneously.
• Strong attention to detail and organizational skills.
• High level of integrity and professionalism.

Accounts Receivable

Accounts Receivable reconciliations

• Ability to prepare the reconciliations from time to time.
• Oversee the reconciliation of accounts receivable transactions.
• Ensuring the accuracy of all invoices and sales reconciliations prepared by the AR team.
• Review and approve reconciliations prepared by recon team
• Review the weekly/ monthly recons prepared by the reconciliation team.

Review and approval of customer invoices

• Review and approve customer invoices as prepared by the processing team.
• Oversee the processing of accounts receivable transactions.
• Resolve disputes and discrepancies related to invoices and payments.
• Work closely with all stakeholders to ensure any issues are quickly resolved.
• Responsible for review and maintenance of customer database.

Reporting/ Procedure documentation

• Maintain and update the AR trackers prepared for clients.
• Ensure work is accurate and is being processed in a timely manner and in accordance with policies and procedures..

FSS Query support

• Assist with any banking queries (i.e. allocation queries) for selected clients.

Management Function

• Manage day-to-day operations of the AR department; create, implement and maintain policies, procedures and controls.
• Analyse trends and identify opportunities for process improvements.
• Build and maintain strong relationships with clients, addressing any issues or concerns in a professional manner.
• Work with staff to prioritise work and ensure staff is trained to perform their tasks.
• Lead and mentor accounts receivable staff, providing training and support to enhance their performance.
• Manage information requests during year end audits and respond to requests for information during the prescribed period.
• Preparation and compilation of KPI monthly reports.
• Oversee and ensuring all AR deliverables are

Administration and support

• Ensure to update the FSS dashboard with monthly recons processed.
• Ensure the weekly task tracker is updated on a Monday morning.
• Contribute to any system improvement where relevant.
• Engage in frequent training of processing and recon team members.
• Maintain and update processing procedure process on a frequent basis (minimum: an annual basis).
• Demonstrate willingness to help others and “go the extra mile” to meet team targets and objectives.

AD-HOC

• Special projects and tasks as directed.
• General ad-hoc duties as requested by management from time to time.
• All and any other related duties as required from time to time.
• Managing colleagues and clients expectations and communicating appropriately.
• Proven experience in banking operations, preferably within an accounting or financial services firm.
• Strong knowledge of banking regulations and compliance requirements.

Skills:

• Proficiency in financial management software and MS Office Suite.
• Proficiency in Xero and banking platforms advantageous.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong interpersonal and communication skills with the ability to build and maintain relationships.