Skills and Experience

What you’ll do:

• Pro-actively scopes the technical solution required to address customer requirements and recommend solutions that optimise value for both the customer and the company.
• Secures input from all necessary solution stakeholders within the business and customer firm
• Adapts solutions, as necessary, to ensure appropriate support
• Coordinates closely with Sales, Operations and Service resources to align the solution design with the customers business requirements.
• Secures from customer technical staff commitments needed to ensure a deals technical close.
• Responsible for conducting site visits and surveys, engineer, and document solution designs, write technical papers, case studies, technical reviews, and product comparisons.
• Provide coaching and professional development to team members and sales associates to enhance their product knowledge, technical acumen, and technical sales skills.
• Deliver product management support for key products of the company
• Support the sales team with presentations, demos, and product information, gathering technical information from manufacturers and technical writing.
• Establish if there is any other opportunity that could potentially add to the companys product portfolio, meeting any other requirements the customer may have
• Monitor customers support for technical solutions proposed throughout the sales process and alerts the sale and account teams to potential risks of deal closure
• Provides pre- and post-sales support to clients, operations, and services
• Help design of custom-made solutions and products
• Help in answering RFIs/RFQs/RFPs and Tenders with the key account executives and sales manager
• Participate in conferences, shows and exhibitions when appropriate and requested

Your expertise:

• Function-related experience:  5 years (experience with the latest next-generation wireless technologies and RF)
• Leading teams:  3 years
• Project experience:   3 years
• Other experience:  min 3 years in Telecommunications and/or Information Technology
• Other experience:  5 years in Microsoft Office
• Other experience:  5 years in similar technical roles and or business environment

Qualifications:

• Grade 12 certificate or equivalent
• National Diploma or BTech Degree in Telecommunications and/or Information Technology
• Qualifications preferred:
• BTech Degree in Telecommunications and/or Information Technology