Duties

• Acting as enquiry and reference point for Stellenbosch University (SU) during duties in the Operational Centre and patrols on campus;
• Providing timeous reaction for standby duty where emergency services are deployed on campus;
• Handling telephonic reports and enquiries;
• Monitoring radio communication in use by the University, and dispatching officers accordingly;
• Receiving all reports and recording these onto the electronic database;
• Monitoring the WhatsApp application and responding as quickly as possible;
• Monitoring CCTV cameras in use by the University;
• Monitoring the alarm system in use by the University;
• Dispatching officers to attend to alarm activations and emergency situations on campus;
• Serving as contact and reference point wherever the University community requires support or emergency services;
• Assisting where client system fire demonstrations and safety talks are held;
• Proactively patrolling by motor, bicycle, and on foot (from time to time);
• Proactively identifying, investigating, following up and record keeping of high risk circumstances that can jeopardise the safety of Stellenbosch University property and community;
• Acting and / or relieving as Shift Leader when required.

Job Requirements

• A Senior Certificate (Grade 12), or equivalent qualification;
• Valid registration with PSIRA;
• Grade A or B security training;
• Events registered in terms of PSIRA;
• Four or more years proven security and control room experience;
• Excellent verbal communication skills;
• Contactable work related references;
• Computer literacy, with proficiency in MS Outlook, Word and Excel;
• No criminal record;
• Willingness to work shifts;
• Willingness to work overtime / additional services as required from time to time;
• Own transport to and from work.

Recommendation

• Valid Code EB drivers licence;
• Related client-service training;
• The ability to compile reports and documents in MS Word and Excel;
• Knowledge and experience in using an electronic reporting system;
• Knowledge and experience in using CCTV camera systems;
• Knowledge and experience in using the alarm systems;
• Experience at a tertiary or similar institution.