Job Description

• Develop, manage and review quality control processes, ensuring alignment with ISO 9001:2015; GMP Standards  and other relevant standards.
• Oversee the establishment and management of the laboratory, including its operations, staff, and equipment.
• Monitor and analyse quality trends to identify areas for improvement and implement corrective actions.
• Review and approve product release documents to ensure compliance with quality standards and specifications.
• Ensure that quality control processes are followed throughout production, from raw material inspection, on-line Quality Checks  to final product testing.
• Manage quality control personnel, providing guidance, training, and support as needed.
• Coordinate with other departments to ensure quality standards are integrated into all aspects of production and product development.
• Develop and implement procedures for handling non-conformities, including root cause analysis and corrective actions.
• Prepare and present reports on quality metrics, trends, and improvements to the QA department and senior management.
• Ensure compliance with regulatory and statutory requirements and maintain up-to-date knowledge of industry standards.
• Ensure the laboratory adheres to all GMP and ISO 9001:2015 requirements
• Ensure required samples are collected and submitted to the external laboratory as per requirements
• Maintain audit readiness for both internal and external quality control and laboratory operations audits
• Create COAs and MSDS for all finished goods.
• Review current quality control processes and workflows, implement required changes, and ensure alignment with ISO requirements.
• Ensure that FG’s (Finished Goods) conform to the specifications agreed to by clients and that defects/incidences of non-conformance are reduced/eliminated
• Ensure the QC team understands how to identify and report on defects/deviations to standards for all approved FG product standards
• Arrange calibration of equipment as per calibration schedule with external service provider.
• Ensure that equipment calibration and monitoring is verified

Requirements :

• Grade 12 or equivalent required
• Qualification at NQF level 7 BCom, BSc, BA in business administration, quality management or related field is required
• Certification in Quality Control, Total Quality Management and ISO 9001:2015 qualification is a requirement.
• Minimum of 2-3 years’ experience in quality control or assurance, including at least 1-2 years in a supervisor role.
• Experience working with Total Quality Management and ISO 9001:2015 is a requirement.
• Experience in the cosmetics or related industry is an advantage