MINIMUM JOB REQUIREMENTS

Qualifications

• Bachelor’s Degree/Advanced Diploma in Information Technology related qualification.
• Certificate in System Analysis and Design is an added advantage
• SAP certified added advantage.
• Certificate in ITIL is an added advantage.

Experience

• Relevant 5-7 years’ experience in SAP Functional support/

Competencies

Behavioural

• Resilience
• Communication
• Working with People
• Network and Alliances
• Planning, Organising and Coordinating
• Employee Engagement
• Personal Mastery
• Judgement and Decision Making
• Ethics and Values
• Client Service Orientation

Managerial:

• Change management
• Conflict management
• Critical and innovative thinking
• Facilitation and Presentation Skills
• Policy conceptualisation and formulation
• Risk Management
• Programme/project management
• Service Delivery Innovation
• Stakeholder development and relations
• Reporting