About the role

• We are seeking a dynamic and experienced Technical Product Manager to join our team. The ideal candidate will have a strong technical background, a deep understanding of product management principles, and a passion for creating customer-centric solutions. You will work closely with engineering, design, and other cross-functional teams to deliver products that meet the needs of our customers and drive the growth of our business. This is a high-responsibility role as it affects the merchant experience across hundreds of thousands of card machines across the country.

What you will be doing

• Demonstrate Product Strategy Understanding: Demonstrate a strong understanding of product strategy and align team goals with the overall product strategy.
• Roadmap Planning: Create and manage a detailed product roadmap, prioritising features and enhancements based on hardware strategy, certification needs, customer feedback, market research, and business value.
• Collaboration: Work closely with engineering, design, and other stakeholders to define product requirements, ensure alignment, and drive successful execution of product initiatives.
• Technical Expertise: Leverage your technical background to bridge the gap between technical and non-technical stakeholders, ensuring that product solutions are feasible, scalable, and aligned with Yocos technical standards.
• Product Development: Lead the end-to-end product development lifecycle, from ideation and requirements gathering to development, testing, and launch.
• Performance Tracking: Define and track key performance metrics to measure the success of product initiatives and make data-driven decisions for continuous improvement.
• Market Analysis: Stay informed about industry trends, competitor offerings, and emerging technologies to identify opportunities for innovation and differentiation.
• Curiosity to Learn: Show a strong curiosity to learn about the various certifications, compliance norms, and standards in the payment space.

About you

• Experience: At least 2 years in a technical product management role.
• Technical Background: Strong technical acumen, with a background in software development, engineering, or a related field. Experience working with APIs, payment processing systems, or financial technology is a plus.
• Payment Hardware Experience: Preference for candidates who have worked with payment hardware and have a deep understanding of the associated technical and customer challenges.
• Analytical Skills: Excellent analytical and problem-solving skills, with the ability to make data-driven decisions and extract actionable insights from complex datasets.
• Customer-Centric: Proven track record of developing customer-centric products and a deep understanding of user experience principles.
• Communication: Exceptional communication and interpersonal skills, with the ability to effectively convey complex technical concepts to both technical and non-technical stakeholders.
• Adaptability: Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.

The People We’re Looking For

• We’re looking for brave people who want to grow. And as Yoco grows we hope they stay with us, long term.
• Growing can be a daunting task and it’s not for everyone. We never stop pushing, we break things to rebuild, we challenge ourselves, and inspire each other to push further.
• So, who are you? You’re a curious problem-solver with a passion for doing good. You’re bright and grounded, experimental and brave. You play open cards and get stuck in. You’re not afraid of change. You close the loop.