customer-service-service-reception-administrator-at-sydsen-recruit

Job Description:

Beware of scammers who pose as reprensentatives of genuine employers.

At our core, we hold the belief that employees serve as a reflection of a companys values. This profound conviction drives us to prioritize the meticulous and thoughtful approach we take in the recruitment and placement process. Our team of consultants is not only highly knowledgeable but also deeply trained in their respective fields. This expertise empo...

Customer Service / Service Reception Administrator

Key Responsibilities:

Greet customers warmly and assist with scheduling service appointments.
Handle customer inquiries, both in-person and via phone, ensuring a seamless and positive experience.
Manage service documentation, maintain accurate records, and assist with invoicing and payments.
Liaise between customers, service advisors, and technicians to ensure smooth communication and efficient workflow.
Assist with warranty claims and service plan administration.

Requirements:

Previous experience in a customer service or administrative role, preferably in the automotive industry.
Strong communication and organizational skills.
Ability to multitask and work well under pressure

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