kzn-flexicare-telesales-consultant-at-discovery-limited

Job Description:

Beware of scammers who pose as reprensentatives of genuine employers.

Imagine a world where people live healthier, more enhanced and protected lives… A world in which each organisation is a powerful influencer and responsible corporate citizen, committed to being a force for social good. As a leading innovator in healthcare, wellness, insurance, investments, financial and life planning, Discovery works ceaselessly to...

KZN Flexicare - Telesales Consultant

Key purpose

This position is based in the KZN Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct Discovery Flexicare telesales.

Key Outputs

The successful individual will be required to perform on, but not limited to the following key outputs:
Achieve Sales target
Communication to members telephonically via fax and email
Attending to general administration
Conduct Financial Needs Analysis
Achieve quality target
Overcome objections
Adhering to service level agreements

Personal attributes and skills

The successful individual will be required to demonstrate the following competencies:

Target Driven
Team Player
Goal orientated
Self motivated
Ability to perform under pressure
Adapt to change
Persuasiveness
Resilience/Tenacity
Sound Time Management
Self managed
Attention to detail
Ability to learn quickly and apply knowledge
Speak fluently (accent neutral) English/Afrikaans

Qualification & Experience

Matric
At least 1year sales experience, preferably in an outbound telesales environment
Minimum 1 year health product knowledge, Discovery Health Knowledge is an advantage
PC literacy, email, word, excel
Tertiary qualification an advantage
NQF5 and RE5 qualification

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