Key Responsibilities:

• Maintain cost effective inventory management of all goods.
• Check depot coverage daily and communicate with Planning if required.
• Report all stock outs to Management, Sales, and Planning stakeholders.
• Liaise with the planning team to resolve stock issues.
• Manage write-offs and keep losses to a minimum.
• Ensure optimal stock availability and stock rotation.
• Participate and assist in inventory counts as prescribed in the organizations policies and procedures.
• Assist with issuing and receiving primary and secondary distribution shipments on SAP.
• Create physical Inventory Documents for daily cycle counts and monthly stock counts.
• Conduct regular floor walks to ensure that Inventory housekeeping is done daily.
• Maintain the highest possible level of customer(Internal and external) service.
• Ensure that customer complaints are resolved swiftly and efficiently.
• Manage stock movements and documentation in accordance with ICC and Internal/External audit controls.
• Conduct routine Quality Control inspections in the Distribution Centre.
• Ensure that updated quality guidelines are displayed throughout the warehouse.
• Complete shelf-life tracker and highlight short dated stock to quality control.
• Conduct quality control checks on receipt of stock and before stock is dispatched.
• Ensure that the FIFO principle is applied to stock movements by printing bin pulling sheets for the warehouse.
• Adhere to the stock age policy and ensure that all concessions are raised and approved.
• Adhere to product recall policy.
• Isolate frozen stock and move it to the blocked stock zone on SAP to stop orders from being placed against it and to reflect the correct days of cover.
• Assist with Quality Audits
• Implement and adhere to Internal Control Measures such as ICC’s, ISO requirements and Operations Excellence.
• Check that all Secondary Distribution shipment packs are correct and complete.
• Ensure that all Inter-depot Movement Notes are correct and complete.
• Audit all Primary Distribution and Secondary Distribution Gate Registers against physical documents and final load plan.
• Ensure that all stock and shipment packs are filed as per policy requirements.
• Assist with credit queries.
• Process customer and driver corrections as required.
• Investigate loads that are either short or over and charge depots/drivers and/or 3PL‘s for shortages.
• Assign variance reasons to all driver and customer corrections.
• Evaluate that all Route Settlement Correction invoices have been recorded in the register and sent to customers for signature.
• Track and resolve missing and unsigned invoices within the specified timeframe.
• Capture missing, broken and foreign survey data.
• Generate and archive stock age concessions and link them to shipments that are received out of specification.
• Ensure that all invoice queries from customers and transporters are resolved timeously.
• Report on missing documents and errors found.
• Ensure that Operational Costs cents per liter cost is contained through continual investigation and improvement of asset utilization.
• Follow the organizations policies and procedures and identify opportunities for continuous improvement.

Job Requirements:

• Minimum Grade 12 (Matric) Qualification.
• At least 6 Months relevant experience in FMCG Logistics / Distribution Environment
• Proficient in MS Office, SAP, Strato, Success Factors experience beneficial.
• The ability to work under pressure and meet tight deadlines.
• Excellent communication skills (both written and oral) and sound presentation skills.
• The ability to work after hours and / or shifts.
• Knowledge of all relevant legislation.
• Knowledge of customer service principles and practice.
• Experience in a customer service environment is essential.
• Excellent communication skills (both written and oral) and sound presentation skills
• The ability to work after hours and / or shifts if necessary.