sales-support-training-consultant-pg1011-academy-bellville-at-sanlam-group

Job Description:

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Since our establishment in 1918, Sanlam has been a prominent part of the South African business landscape. We have always held a long-term view of how business adapts to the demands of the environment in which it operates. Today, in a dynamic world, we see an evolving set of social, economic, political and environmental imperatives that require our skilfu...

Sales Support Training Consultant (PG10/11): Academy (Bellville)

What will you do?

This is a specialist role, responsible for research, design, development and delivery of training and workshops for Sales and Support staff of SanlamConnect. Supplementary to this role are duties such as supporting the business with queries resolution and information updates.

What will make you successful in this role?

Research, design and development of programmes that drive:

practice management and development of intermediaries;
relational training which augments relationships between support staff and intermediary, and intermediary and client; and
training of the relevant intermediary support roles in the business.
Practical understanding and interpretation of intermediaries Fit & Proper requirements to support development of programs
Undertake training needs analyses with key stakeholders
Structure and write training material according to adult learning principles and in competency-based formats
Design of blended learning interventions using LMS and other available tools
Facilitate various inhouse training workshops in a professional and effective manner
Develop, administer and score workshop assessments
Coaching and mentoring of internal clients
Report writing – Data, Analytics, Insights
Attend various meetings and undertake project support as and when required
Undertake regular regional visits

Specific role requirements

Must be willing to travel
Must have a valid Code 08 driver’s license
Must have own reliable transport

Qualification and Experience

Degree in Commerce/Finance/Law
Financial services working experience, ideally within a sales and or support environment
Experience in coaching (a relevant qualification will be advantageous)
Experience with authoring e-learning tools
Experience in Instructional design and/or technical writing
Experience in research and development
Experience in database management & analysis
A Post Graduate Diploma in Financial Planning will be advantageous
Registered INSETA Assessor and Moderator
Experience working in a related role in an intermediary support environment