manager-ops-product-support-sales-at-komatsu-mining

Job Description:

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Komatsu Mining Corp. provides advanced equipment, systems and direct services to the global mining industry. We partner directly with our customers, helping them to achieve zero harm, the highest production, and lowest lifecycle cost for their mining operations. Komatsu Minings industry-leading product brands include P&H, Joy and Montabert. Our integr...

Manager: Ops Product Support & Sales

INTRODUCTION:

Komatsu South Africa has an opportunity for a Manager: Ops Product Support & Sales in Germiston. The candidate should have a Trade/B.Tech/B.Degree (Electrical/Mechanical Engineering). The candidate should have at least 8 - 10 years relevant experience.

QUALIFICATIONS:

Trade/B.Tech/B.Degree (Electrical/Mechanical Engineering)

EXPERIENCE:

8 - 10 years experience in technical product advice, support and sales
1 - 2 years supervisory experience
8 years experience in earth moving/mining industry

Skills/Additional requirements:

Drivers license

SUMMARY DESCRIPTION OF ROLE:

Liaison - and change management.
Designing and implementing aftermarket sales processes
Developing and implementing sales processes for technical PSSR teams, specialists, and other representatives
Researching and analysing data to create aftermarket sales forecasts
Collaborating with other departments and upper management to identify business goals
Recruiting, hiring, and training technical representatives
Identifying customers and sales opportunities by analysing aftermarket sales data and consumer trends
Creating and managing automation tools to increase technical sales & support process efficiency
Implementing and manage CRM tools to maximize opportunities and customer relationships
Managing aftermarket sales pipeline
Analysing technical sales performance
Tactical planning & Quality Control
Analyzing sales performance
Tactical planning & Quality Control