Specific Role Responsibilities

• Repair and servicing of vehicles according to dealer/distributor standards and within the flat rate
• Establish parts required for service/repair to be performed and ensured correct parts are ordered
• Report to Service Foreman promptly on any additional work required
• Obtain authorization prior to carrying out any additional work
• Advise Management prior to fitting any major parts outside the norm for routine servicing/repair
• Obtain technical information from Service Foreman on problem jobs
• Adhere strictly to technical specifications as laid down by manufacturer, or as instructed by Management
• Adhere to laid down workshop policies and procedures
• Note the description of all work performed on the back of Repair Order if required
• Place all used parts in plastic bag, except oil & fuel filters, and place on passenger floor
• All warranty replaced parts to be tagged according to laid down rules, and handed to Parts Dept.
• Ensure all oils and parts used are booked out on Repair Order
• Ensure vehicle is kept as clean as possible, and use all protective items supplied
• Ensure work bay is kept safe, clean and tidy
• Ensure time started and completed are entered on Repair Order (Clocking)
• Report any faulty and / or broken equipment is reported to management
• Ensure all special tools and equipment are used with utmost care
• To possess a complete set of tools, as per distributor requirements, and maintain in good working order
• Ensure a neat appearance at all times - overalls to be changed after heavy repairs
• Maintain cordial relationship with workshop staff
• Training as per HQS Requirements
• Standby and after hours servicing as per Service Foreman arrangements
• Accept responsibility for apprentices/helpers and impart through training /explanation/practice, the necessary skills required to perform the job correctly, and thereafter to inspect /monitor the work and rectify any problems

Qualifications and Experience

• NQF Level 4 (Grade 12 or equivalent) – Maths and Physical Science
• Diesel Truck Technician Qualification (Trade Test Qualification)
• Three-year experience on Daimler Truck & Bus products a must (Mercedes-Benz Trucks or Mercedes-Benz Vans)
• Clear Criminal Record
• A Valid Driver’s License C1, EC will be an added advantage
• Maintenance Technician Qualification will be an added advantage

Skills and Personal Attributes

• Good Interpersonal & Communication Skills
• Ability to operate under pressure and in a team environment
• Attention to Details