german-customer-support-specialist-at-believe-resourcing

Job Description:

Beware of scammers who pose as reprensentatives of genuine employers.

Offering global, cost effective recruitment services. I BELIEVE that every successful recruitment marketing plan relies on optimised and effective strategies. I am here to help with innovative talent acquisition, strategy and creative solutions for my Clients and finding the Dream Job” for my Candidates

German Customer Support Specialist

About the Role:

Step into the fast-paced world of tech support! As a Customer Support Specialist, you’ll be the go-to expert for customers, answering their questions and solving their tech troubles via email and chat. If you’re tech-savvy, detail-oriented, and love helping people, this role is for you!

Responsibilities:

Handle customer inquiries about TV and mobile products via email and chat;
Troubleshoot and resolve technical issues;
Keep accurate records of customer interactions;
Stay informed about product updates and features;
Ensure software updates are compatible with devices;
Process repair orders and provide warranty information.

Requirements:

Minimum 6 months in a similar role;
Strong problem-solving skills;
Excellent written English;
Proficiency with computers and software systems;
Independent and goal-oriented;
Bilingual candidates preferred, especially German-speaking with a C1 proficiency level.

About the Role:

Step into the fast-paced world of tech support! As a Customer Support Specialist, you’ll be the go-to expert for customers, answering their questions and solving their tech troubles via email and chat. If you’re tech-savvy, detail-oriented, and love helping people, this role is for you!

Apply Now