Purpose: The Finished Goods Warehouse Manager leads the finished goods warehouse team to ensure department metrics are achieved in a safe, timely, quality, cost-efficient, and productive manner. The Finished Goods Warehouse Manager is accountable for the achievement of service quality and reliability, product food safety, stock integrity, productivity, and HSE compliance. In addition, the Finished Goods Warehouse Manager will be a key driver in development and implementation of process improvement initiatives.

Key Functional Duties:

• Supervise and lead the warehouse team.
• Measure and improve effectiveness of activities and employee performance.
• Supervise the operations in the finished goods warehouse.
• Drive continuous improvement in the department.
• Utilize system and reports to improve and control stock levels and movements.
• Implement stock control best practices / processes to ensure inventory accuracy.
• Ensure ERP system transaction accuracy.
• Liaise with internal departments and customers regarding sales order statuses.
• Plan and coordinate work schedule to ensure customer service levels are achieved.
• Maintaining department standards in line with the company Food Safety and HSE programmes.
• Perform administrative duties as required.

Required Knowledge and Skills:

• Proven leadership and management skills
• Verbal, written, and interpersonal communication skills
• Ability to build cross-functional relationships with colleagues and customers
• Strong multi-tasking skills in a fast-paced working environment

Required Education/ Experience:

• BCom in Logistics/ Supply Chain and/ or Level 4 CIPS qualification
• FMCG Warehouse Management experience and 4 years + experience within a similar role
• Experience or strong interest in using systems
• Proficiency in MS Excel and Word

Personal Characteristics:

• Ability to work independently as well as in a team
• Proactive nature with good business sensibility
• Decisiveness and ability to provide direction
• Hands-on commitment to getting the job done
• Good time management skills and ability to multi-task