Job Description

• Process: Provide specialist advise and support to safeguard information systems and associated assets through the identification and management of security risks. Identify, diagnose and recommend improvements and provide specialist advice and support to ensure that solutions are appropriate and effective. Use practical knowledge and theoretical guidelines, to diagnose area of specialisation problems and generate workable solutions. Perform security audits and clean-ups to ensure accurate and up to date access within the organisation. Perform, advise and provide information on risk management impacts and mitigate risk in respect of system and application access. Analyse IT related access report/s to identify discrepancies and anomalies and recommend remedial action. Provide specialist advice and support in defining standard operating procedures (SOPs). Conduct research and gather data to provide input to operational reporting and decision making processes. Provide specialist advice to plan for value-added process improvements, initiatives and services to deliver on operational objectives. Provide expertise to identify and develop solutions to improve quality of processes and services.
• Client/Customer: Provide support and contribute to a culture of customer service excellence that meets and exceeds exceptional service. Build relationship with customers that contribute to a culture of customer service excellence.
• Conduct: Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Policies and Policy Standards
• Finance: Contribute to the effective reduction of cost and financial wastage in line with organisational policies and procedures.
• Learning and Growth: Participate in forums that positively contributes to knowledge improvement. Provide advice and support in the management of change and offer operational support where required.

Education

• Bachelors Degree: Information Technology