Job Description

• As the Practice Success Consultant Intern for Sage Africa Middle East, you will be responsible for account and stakeholder management for new and existing accounting practices. This role involves a mix of administrative tasks, client communication, and project support, providing an excellent opportunity to learn the ins and outs of account management in a dynamic business environment.

Key Responsibilities:

• Client Relationship Management:
• Assist in maintaining positive client relationships through regular communication and support.
• Help address client inquiries and resolve issues in a timely and professional manner.

Project Coordination:

• Support the account management team in coordinating and executing client projects.
• Track project timelines, deliverables, and budgets to ensure projects are completed on schedule and within scope.

Administrative Support:

• Prepare and maintain accurate records of client interactions and project details.
• Assist in the preparation of reports, presentations, and other client-facing documents.

Key Responsibilities

Administration

• Maintain accurate records of new signups, vetting responses and all campaigns

Lead Management

• Ensure 24 Hour allocation of leads to the team
• Track the leads progress and update the FY24 Insights working sheet

Event / Lead Gen

• To run and generate events / campaigns for lead generation
• Data management of leads generated from events, manual databases and all other leads sources.

Work culture and behaviors.

• Attend 5 days of Sage foundation a year
• 360-degree reviews - positive culture and work environment