Purpose of the role

The Branch Administrator assists the Retail Branch Manager with all the administration duties required to run the store.  This includes but is not limited to assisting with daily cash ups, client refunds, Debtors queries, and all administration tasks at hand.   You should be professional and courteous with strong computer skills and a thorough understanding of accounting principles

Key Performance Areas

• Assist Retail Manager with all administrative tasks.
• Assist with the repairs and returns in a timely manner.
• Schedules, submits, and initiates customer returns in accordance with standard procedures.
• Assist with Daily cash ups and processing of the cash book, and provide reports for head office.
• Assist with quality improvements to enhance all services and prepare all required paperwork for same.
• Manage and resolve all issues in customer accounts.
• Develop and maintain effective relationships with all clients and staff

Requirements

• Matric/Grade 12.
• Previous experience in an administrative role.
• Great attention to detail.
• Great communication skills written and verbal.