Job Purpose

• To safeguard the profitability and relevance of Nedbank products throughout its life cycle.

Job Responsibilities

• Keep abreast of legislation and other industry changes which have an impact on role and its respective environment.
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression opportunities for self with input from management.
• Maintain cooperative working relationships with front and back office teams through ongoing feedback and proactive communication.
• Educate stakeholders on process and system changes relevant to their respective areas.
• Constant refinement of processes, systems, communications and ways of work.
• Ensure availability of information; accurate record keeping and audit trails of relevant transactions, communications and decisions made by the business.
• Maintain knowledge management; and improve team success by sharing knowledge with team and by ensuring that information is provided correctly to stakeholders.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Minimum Experience Level

• Minimum of 5 years working experience in business or IT and at least 2 years practical working experience in Agile delivery, Process or Business analysis.