warranty-coordinator-hme-plant-at-anglo-american

Job Description:

Beware of scammers who pose as reprensentatives of genuine employers.

As a global and diversified mining business, we use the latest technologies to find new resources, plan and build our mines and mine, process, move and market our products to customers around the world. For almost 100 years, we have been mining the minerals that society needs to develop and prosper. We provide our investors with a balanced portfolio of oppo...

Warranty Coordinator HME & Plant

Purpose

Maintain the warranty process for the business to ensure compliance and adherence to the Anglo-American Warranty solution.

Your duties will include:

Performance and Delivery

Daily processing of claims that the Maintenance department at Sishen has generated.
- Process maintenance claims (submit to Supply Chain or Cancel).
  - Note: Cancellation should only occur if there is 100\% certainty.
- Process all claims submitted to the Supply Chain to Vendors.
Review submitted claims and coordinate closure, i.e., successful compensation of claim reimbursement.
Track inventory compliance.
- Review site(s) work orders and identify material numbers that must be added to the Warranty Material Master Data list.
- Ensure the Terms and Conditions are current and aligned with the Anglo American Category Management team and suppliers.
Set tasks for site-based Warranty Technicians daily/weekly.
Monitor/create warranty process for the business across Sishen and report status.
Coordinate with Business Unit and site-based Reliability Engineering teams to minimise on-site issues (Cancelled Claims / Rejected Claims).

Compliance:

Adhere to Anglo American requirements related to process governance in the area of responsibility.

Qualifications:

Grade 12/N3 Technical/National Vocational Certificate in Engineering Studies (NQF4)
Trade test certificate in an Engineering discipline
SA Drivers License

Technical Knowledge

5 Years’ operational experience.
Key value drivers within the disciplines value chain and interdependence of critical levers.
Principles of how operational processes are classified according to the Operating Model, focusing on Work Management (Planning/scheduling).
Real-time problem-solving tools and techniques.
Basic financial metrics.
Operational Risk management techniques and critical controls.
Safety, health, and environment, legislative, statutory, and regulatory requirements.
Basic to intermediate knowledge of Defect Elimination.
Intermediate to extensive knowledge of SAP.
Supply Chain processes, particularly warehousing and inventory movements.
OEM experience in HME preferred.