Job Purpose

• Drive the adoption of Nedbank’s end-to-end digital go-to-market interface by new and existing clients and provide active client support to the underlying FX sales / service model. Future-proof the business through client retention and growth of wallet-share by improving client experience across the foreign exchange value chain. Proactively acquire and service Global Markets clients and grow Nedbank’s FX Franchise, generate revenue, and grow the foreign exchange (FX) product offering by providing pricing and risk solutions (linear and derivative) for new and existing clients in line with the Markets business strategy.

Job Responsibilities

• Achieve Nedbank’s Global Markets financial targets via on client acquisition, revenue strategy & product offering
• Acquisition - Identify, research and on-board new clients in line with the FX Sales business model
• Proactively engage new and existing clients to identify leads and cross-sell opportunities
• Drive the implementation of the Global Journey (CX) initiative and digital go-to-market interface to ensure we continue to evolve and remain relevant in future
• Seek out and ensure corrective actions are implemented to grow and scale digital transactional capability for clients and reduce client pain points across the value chain.
• Continuously gather client insights to reimagine and influence the organization’s digital and client service model
• Ensure clients are aware of Nedbank’s suite of eChannel platforms
• Cross-sell Nedbank’s digital offering to all clients.  Engagement with internal stakeholders – credit, coverage bankers, legal, regulatory & support
• Build on-going client rapport by understanding client needs and providing relevant market and hedging solutions
• Develop and implement sales strategy in line with Markets and FX franchise strategy
• Manage and report opportunity generation and related performance
• Reporting of business growth, opportunities & shortfalls.
• Development, Marketing and Optimization of systems, products, and digital solutions
• Regular competitor analysis and identify market trends
• Apply relevant risk management policies and procedures to ensure compliance with internal policies, external regulations, and codes of conduct
• Personal development and career growth alongside soft and technical skills development
• New Business Initiatives and maintaining the FX franchise competence and relevance via changing market trends and product development
• Contribute to a high-performance culture through innovation, agility, collaboration, and empowerment across the Group.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Relevant postgraduate degree

Essential Certifications

• ACI certification

Minimum Experience Level

• 3 years experience in sales or Markets environment with exposure to FX, interest rate, derivatives, commodities, etc.