Job Description
Store Manager, Mr Price Home Paarl Optenhorst:

Join the magic at Mr. Price Home! Are you prepared to lead and craft enchanting shopping experiences for our customers? If you are a dynamic, creative, and customer-focused individual, we have the ideal opportunity for you as a Store Manager at Mr. Price Home!

Responsibilities

• Stock Management:

  • Ensure stock is accurately received, unpacked, and merchandised to replenish the sales floor.
  • Monitor and manage stock levels using established processes to minimize risks and maintain adequate inventory.
  • Oversee stockroom maintenance to meet housekeeping standards.
  • Authorize write-offs, breakages, recalls, and returns.

• Sales Growth & Profitability:

  • Analyze sales and profitability reports to collaborate with management on operational action plans, boost sales performance, and monitor store expenditure.
  • Review in-store product performance and provide feedback to enhance sales.
  • Identify and propose new opportunities to increase sales and brand awareness.

• Risk Management:

  • Conduct compliance checks to ensure adherence to policies and procedures.

• Customer Experience Management:

  • Implement and maintain customer experience processes, including business instructions, markdowns, repricing, promotions, customer feedback, and visual standards, to meet customer service expectations.

• Leadership & Development:

  • Lead and motivate the store team to achieve KPIs and operational goals aligned with company values.
  • Identify and address training, coaching, and development needs with a focus on talent management and succession planning.
  • Recruit, manage performance, and administer staff in accordance with company policies and procedures.

• Innovation:

  • Implement innovation initiatives from Head Office to enhance customer satisfaction and improve in-store processes.

Qualifications

• Grade 12
• 3-4 years of experience in store or retail management
• 3-4 years of sales and service management experience
• Budgeting experience
• Computer literacy
• Excellent communication and interpersonal skills
• Understanding of retail trade, brand, customer, and product
• Strong business acumen and problem-solving skills
• Passion for home décor and design