About the role

• Guided by the Manager of Forensic Investigations or the Manager of Insurance Fraud Operations, you will investigate various fraud-related risks within Capitec. This includes external fraud, such as credit application fraud for Capitec Bank and policyholder or claims fraud for Capitec Insurance, as well as internal fraud, serious policy and procedure breaches, and criminal syndicates.
• You will examine each case thoroughly, identify involved parties, and gather evidence suitable for disciplinary hearings and/or criminal proceedings. Additionally, you will pinpoint control weaknesses and recommend preventative measures, improvements, and training initiatives to mitigate potential fraud.
• Your responsibilities will also include planning and conducting detailed investigations, recovering losses, and providing evidence for disciplinary and criminal proceedings.
• You will produce detailed internal and external reports, liaise with law enforcement, and maintain financial crime databases.
• Additionally, you will support real-time fraud-related inquiries, testify in court and disciplinary hearings, and conduct fraud awareness training.

Key Performance Areas

• Investigating fraudulent activities.
• Implementing fraud/theft preventative measures.
• Identification, monitoring and proactive investigation of criminal syndicate activities.
• External and Internal written and verbal reporting and stakeholder management, including to law enforcement bodies, regulatory bodies and industry bodies, as well as to line management and senior management. Enquiries and ad hoc responsibilities.

Our ideal candidate has

• 1-3 years’ experience as a Forensic Investigator/Audit
• A relevant tertiary qualification in Law, Finance or Forensics
• Proven experience as a Forensic Investigator/Auditor in the financial Services Sector
• Knowledge of fraud in the banking and/or insurance industry