Duties & Responsibilities:

• Operating Procedures documentation; including query resolution.
• Data capturing and document management.
• Assist with administrative duties and set up of assessment cycles.
• Storeroom management and archiving
• Support management and the Academic team to ensure that deadlines are met student queries are resolved within agreed time frames.
• Support overall campus activities such as registration of students, orientation, open days, Internal and external audits.

Minimum requirements:

• Grade 12
• Diploma/Certification in Office Administration.
• 1-2 years of experience in administrative duties & client service experience.
• 1-2 years experience within an Educational Institution required.
• MS Office proficient

Key competencies:

• Knowledge and understanding of the South African higher education systems and regulatory framework.
• Ability to manage time effectively.
• Attention to detail.
• Customer service orientated.
• Ability to effectively cope with change.
• Deadline orientated and can work well under pressure.
• Be able to work in a team environment.
• Effective communication skills