Job Purpose

• The Events Manager will be responsible for supporting business strategy by delivering events that enable networking opportunities that result in acquisition and retention of clients while building and maintaining a strong brand. The Manager is responsible for events planning and program management, which includes streamlining processes to gain efficiencies, through events and integrate with other teams to drive brand awareness, build loyalty and increase sale of products or services for missions and BAU.

Job Responsibilities

Events initiatives

• Ensure alignment for events calender and initiatives to the missions.
• Create ideas for events that meet particular marketing needs, and then set about organizing them.
• Review the process and evaluate the effectiveness of that particular event.
• Supervise the implementation of event campaigns.
• Prepare and present event proposals to squads based on mission and BAU delivery and requirements.
• Ensure that the facility, catering, audio visual equipment and all other client requests are delivered in accordance with the event flight plan, to the stakeholders satisfaction.

Events management

• Ensures continuous process improvement to enable effective operational processes
• Creates solutions to meet customer demands
• Provides a comprehensive report of the event to the stakeholders as well as to the events Management department within the organisation
• Implements event
• Maintains and manages budget to ensure that all costs incurred are within budget and that accurate records are maintained
• Proposes and implements events to meet client requirements
• Develops and maintains relationships with key stakeholders
• Ensures customer service solutions are aligned to the operational business plan
• Measures customer satisfaction through feedback mechanisms
• Participates in planned activities that are appropriate for own development

Mission and squad delivery

• Executes the tasks in the marketing backlog with support from other team members
• Participates and contributes to all the agile ceremonies in a sprint cycle

Chapter contribution

• Participate in the development of the events and sponsorship chapter initiatives for the overall planning, and performance management, monitoring and tracking of effectiveness and capability program to better manage risks.

People management

• Support Senior Manager Events with people management activities such as performance management, recruitment, coaching and mentoring, capacity planning and training and development.

People Specification

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Diploma

Preferred Qualification

Qualification :

• Advanced Diplomas/National 1st Degrees

Field of Study :

• BCom Marketing/Events management

Certification :

• Project management beneficial

Minimum Experience Level

• Total number of years of experience: 3 - 6 years
• Management experience as part of the above years: 1 - 2 years
• Type of experience: Marketing/ Events management

Technical / Professional Knowledge

• Creative and innovation skills
• Budgeting skills
• Project management
• Agile way of work
• Customer service skills
• Interpersonal skills
• Agile Way of working
• Entrepreunerial Skills
• Negotiating Skills
• People Management Skills

Behavioural Competencies

• Innovation
• Operational decision making
• Planning and Organising
• Influencing
• Initiating Action
• Business Acumen
• Technical/Professional knowledge and skills
• Communication