Main Purpose of the Job

The Technical Specialist is responsible for providing expert technical support and maintenance for Booyco electronic systems and equipment used in mining operations. This role involves troubleshooting, maintaining, and optimizing electronic control systems to ensure their effective operation. The specialist will enhance Booycos service delivery by supporting assigned areas, account managers, project technicians, and the technical superintendent. Ensuring the proper functioning of all Booyco systems within the designated mines is critical.

Education, experience and competencies

• Matric and bachelor’s degree in Electronics Engineering, Electrical Engineering, or an Electrical Trade Certification.
• Minimum of 3 years experience with electronic systems in the mining industry.
• Proven experience with PCBs, CPS, instrumentation, and control systems (PLCs).
• Own transport and a valid drivers license

Responsibilities

System maintenance and troubleshooting:

• Lead root cause analysis investigations into product failures and implement effective solutions.
• Conduct continuous research, diagnosis, and troubleshooting to identify and resolve product-related issues.
• Document all test results, technical issues, recommendations, and solutions to improve product offerings.
• Conduct at least one technical audit per mine per month, discussing findings with the Area Manager, Account Manager, and Technical Superintendent.
• Use audit findings to drive continuous improvement, implementing corrective actions with management support.
• Test, verify, and roll out new hardware and software updates.
• Update all supporting technical documentation and perform demonstrations of new technology to customers.
• Regularly review engineering specifications and standards on client installations as per Section 21 files.
• Conduct site visits to assist with product implementation and resolution.
• Provide technical training and support to Field Technicians.
• Perform routine maintenance, diagnostics, and repairs on electronic control systems and equipment.
• Ensure minimal downtime by promptly addressing and fixing electronic equipment malfunctions.

Installation and commissioning:

• Assist in the installation, setup, and commissioning of new electronic systems and equipment.
• Work with project teams to ensure electronic systems are installed according to specifications and standards.
• Test and validate the performance of newly installed equipment before handover to operations.

Technical Support and Training:

• Provide on-site and remote technical support to mining operations teams.
• Train and guide operators and maintenance personnel on the proper use and care of electronic systems.
• Develop and update training materials and technical documentation.

System Optimization and Upgrades:

• Identify opportunities to improve the performance and reliability of electronic systems.
• Collaborate with engineering teams to design and implement system upgrades and enhancements.
• Stay updated with the latest advancements in electronic technologies.

Compliance and Safety:

• Ensure all electronic systems and practices comply with safety regulations and industry standards.
• Conduct regular safety inspections and risk assessments for electronic equipment.
• Implement and adhere to company safety policies and procedures.

Documentation and Reporting:

• Maintain accurate records of maintenance activities, system configurations, and technical issues.
• Prepare technical reports and documentation for system modifications and upgrades.
• Provide detailed analysis and feedback on equipment performance and reliability.