NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
The Software Support Specialist works in a complex technical environment, resolving and providing solutions to customer problems. They identify, design and develop solutions for product and system problems. They communicate with internal and external organizations to resolve problems whilst maintaining full ownership.
Offer input and gain knowledge as a subject matter expert on products, systems, and services
Design corrective action(s) to resolve product or system problems with no known solutions.
Actively participate in making the team a success by achieving the team objectives
Enhance organization dynamics by building and maintaining internal and external relationships
Record and communicate solution creation information in a timely manner
Enhance individual performance and career development by focusing on technical areas and personal skills outside current areas of expertise
Participate as requested as a Continuous Improvement Team Member