Minimum Requirements

• Must have Grade 12, a tertiary qualification will be an advantage
• Must have at least 5 years of Hotel Sales experience
• Ability to work accurately under pressure
• High level of customer service, disciplined, organised, attention to detail, and deadline driven.
• Excellent Communication Skills in English, IsiXhosa, IsiZulu or Afrikaans will be advantage
• High degree of self-motivation and ambition
• Must have own vehicle

Duties and Responsibilities

• Conceptualises the sales strategy and tactics plans for the Hotel(s).
• Attends regular Sales meetings with the Sales and Marketing Director, CEO, CFO, and General Manager’s, publishes appropriate minutes of the meetings.
• Carries out continuous market research in respect of the target market served by the Hotel(s).
• Produces reports as required by Hotel Management / Head Office.
• Maintenance and co-ordination of all sales and marketing spend within budget guidelines.
• Ensures that competitive activity is monitored regularly and reported upon as required by the company.
• Ensures that all sales and marketing actions are measurable and routinely reports on these actions through statistical reports and comparatives to targets.
• Build relationships with internal and external stakeholders.
• Coordinates and distributes promotional materials to sales agents, central reservations systems and third-party agents.
• Compile quotes, contracts, and invoices.
• Develop and maintain a database of commercial, retail, travel and organizational contracts to ensure maximum sales.
• Undertake to predetermined levels, direct telesales and sales calls (face to face) to potential and established clients in the area. (Allocation of Clients/ areas will change from time to time as per Company’s requirements).
• Achieve the sales targets as set.
• Attend travel functions, e.g. fairs, trade shows, exhibitions and events in a participative or observer status.
• Visits key clients and prospective key clients and attends workshops and trade-shows as required.
• Maintain daily contact with GM, reservations and banqueting to develop working relationship and to have a constant awareness of trends within the hotel.
• Ensure good product knowledge of all properties in the Anew Hotel group.