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Listed on the Johannesburg Stock Exchange (JSE) and the Namibian Stock Exchange (NSX), FirstRand Limited is one of the largest financial institutions in Africa. FirstRand’s vision is to be the African financial services group of choice, create long-term franchise value, deliver superior and sustainable economic returns to its shareholders within acc...
Job Description
To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.