Responsibilities:

• Leading the store team by being a Brand Ambassador who represents the brand and builds guest loyalty
• Deliver exceptional guest experience by implementing and monitoring our guest  experience strategy and standards within the store
• Achieving store results by driving  and ensuring achievement of turnover, new accounts and rewards programmes
• Effectively managing the stock and minimising in-store risk

Qualifications:

• Grade 12 (Matric)

Skills:

• Proven experience operating at a  Leadership level
• Ability to build and maintain strong, business partnerships with support teams
• A leader who develops, inspires, motivates and drives a high performing team
• Ability to communicate effectively at all levels.
• Passion for delivering exceptional guest experience
• Ability to deliver the achievement of goals
• Ability to influence the store team and lead change effectively
• Business acumen and numerical ability
• Ability to thrive under pressure
• Must be able to work a flexible schedule to meet the needs of the business and will require weekends, public holidays and evening shifts.
• Ability to work a flexible schedule to meet the needs of the business.
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
• Figure and admin orientated
• Management Experience
• Organised and thorough
• An excellent leader and business manager
• Profit and turnover driven
• Able to manage risk within the store
• Strategic Sales Planning
• Managing the Sales Process
• Customer Value Management