Job Description

We Want You:

You Bring:

• Completed or studying towards a relevant Degree or Diploma.
• Minimum of 2 years’ exposure and support on Project Administration.
• Solid understanding of MS Office (Word, Excel).
• Experience with Project Tooling (Jira, MS Projects, etc.).
• Strong written and verbal communication skills.
• Effective time management requirement.
• Experience in software development industry.
• ISEB Intermediate (advantageous).
• Prince II (advantageous).
• Experience in using the Scrum/Agile methodology (advantageous).

What You’ll Do:
Ensure Project Documentation by:

• Ensuring that all communication to the members of the project is prioritized and added to the project tracking system.
• Scheduling regular meetings and recording decisions (e.g. assigned tasks and next steps).
• Ensuring the creation and updating of business and/or product workflows.
• Ensuring all project planning deliverables, e.g. product roadmaps, project requests, RAID logs, etc. are updated timeously to represent the most current project information.

Ensuring Effective Project Communication by:

• Developing and maintaining good relationships with clients, stakeholders, and suppliers.
• Communicating with the operations and development team on project requirements when necessary.
• Delivering appropriate and consistent levels of communication throughout the project life cycle.
• Developing and maintaining a good understanding of BET Software’s stakeholder landscape, interactions and linkages across the organization and its potential future movement.
• Acting as the point of contact for all members in specific project and coordination with other teams and functional partners, and actively escalate when needed to.
• Keeping your finger on the “pulse” of projects and providing stakeholders enhanced communication during periods of stress.

Ensuring Effective Project Reporting:

• Maintaining all project correspondence including project reports.
• Reporting on project success criteria results and metrics.
• Reporting on suggestions to improve efficiencies where applicable.
• Communicating status, changes in direction, and relevant metrics to avoid misalignment and roadblocks.

Executing Project Administration by:

• Assisting the Project Management Team in managing project deliverables in line with the project plan.
• Ensuring all project tasks are loaded onto the project tracking system.
• Recording, managing and escalating any project issues, risks and changes identified.
• Monitoring project progress through continual updates via written and verbal communication.
• Ensuring that the team is self-organized and ensuring that changes are made quickly, in accordance with the approved company best practices.
• Effectively streamlining and managing the process of how information is exchanged.
• Conducting regular follow-ups, as and when required, to keep abreast of project progress and the documentation/stakeholders requiring updates.