Sales Assistants - Birkenstock - Midrand at Ares Holdings
Location:
Gauteng
Job Type:
Experience:
0 to 10+ Years
Qualifications:
Check below
Salary:
Competitive
Date posted:
July 17, 2024
Job Description:
Beware of scammers who pose as reprensentatives of genuine employers.
Sales Assistants - Birkenstock - Midrand
Responsibilities:
Customer Service & Sales
Acknowledge every customer within 30 seconds.
Deliver excellent customer service to every customer following the Birkenstock customer service procedures.
Establish your customer’s needs and use your technical knowledge to demonstrate benefits to meet those needs.
Close the sale & secure add on sales.
Invite your customer to back & turn them into Birkenstock fans.
Monitor your daily sales against your individual budget every few hours.
Inventory
Replenish footwear, apparel and accessories from the storeroom daily.
Minimizing shrinkage by zoning the store, acknowledge customers, and following the Birkenstock changing room policy.
Ensure stock entries in the POS systems are accurate.
Process deliveries by checking quantities, invoices, tagging, hanging and pricing product, and recording in the POS System
Process customer orders.
Daily Operations
Ensure store housekeeping is maintained daily including dusting, cleaning mirrors, vacuuming, emptying bins, clearing counter area and tidying change rooms.
Assist the manager with open and closing the store.
Training
Your training is your responsibility.
Ensure you are allocated a buddy initially & that you learn from them.
You must attend quarterly training sessions & complete the assessments.
Ensure you receive monthly feedback from your manager.
Set up monthly meeting with your store manager to discuss your progress through the Birkenstock rookie pack.
These are essential as they will determine your eligible for promotions.
Merchandising
Observe the store & maintain stock presentation in accordance to the Birkenstock standards.
Ensure sizes are replenished.
Assist the team to change the windows/ Mannequins fortnightly.
Ensure POS materials are stored in the area to avoid damage.