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Founded in 1979, Modular Mining Systems, Inc. developed, demonstrated, and brought to market a novel product: the DISPATCH system. With custom hardware and software, this technology optimized the assignment of trucks to loading and dumping points in an open pit mine and produced operating reports during the shift. Using the DISPATCH system as a springboard...
Provide technical customer support for Modular Mining software products and technical product support lead. In this role you will be responsible for providing 24x7 emergency support through task assigned processes using code changes, updates, testing and troubleshooting methods to ensure product functionality and stability. Assist in deployments of new and existing solutions utilizing peer coaching, documentation, standards and outlined procedures on customers servers and field equipment ensuring proper installation and system functionality.
The primary objectives of this role are:
Job Duties and Responsibilities
Create / Modify functionality
Repair functionality
Customer Support
Perform Quality Control
Mentor and Train Team Members