fica-process-coordinator-jb4574-at-kontak-recruitment

Job Description:

Beware of scammers who pose as reprensentatives of genuine employers.

At Kontak Recruitment we offer recruitment services for the Johannesburg and Gauteng Region to employers, assisting with the placement and the full recruitment of personnel on all career levels. Kontak Recruitment is a pastel certified recruiter which manages the entire employment and recruitment service on behalf of clients from job spec writing as well ...

FICA Process Coordinator (JB4574)

Minimum Requirements:

Matric
2+ years of administration
FICA administration experience
MS Proficient
Administration qualifications would be advantageous

Duties:

Take responsibility for the administration and management of the FICA process including the research of new clients, review of FICA requests, FICA-related workflows, response to FICA queries, and maintaining the FICA report.
Provide full administrative support to the Operations team.
Engage with clients on credit applications/approvals/payouts.
Exhibits polite and professional communication via phone, e-mail, and mail.
Contributes to team effort by accomplishing related results as needed.
Liaise with relevant departments to gather information to resolve clients’ queries.
Handle client complaints and inquiries.

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