Minimum job requirements:

• Grade 12 with mathematics or relevant tertiary qualification.
• Valid drivers licence (minimum code 8)
• Strong communicator.
• Previous Operations, Sales, and Customer service experience.
• PC literacy.
• A geographical background and an understanding of relocations within the region.
• Deadline driven with ability to carefully assess and streamline processes.

Key Functions:

• Liaise with export clients on all matters relating to relocation.
• Prepare export documentation to present to the clearing agent.
• Co-ordinate customs clearance procedures and shipments.
• Calculate quotations for outbound shipments including quote follow ups.
• Schedule bookings for shipment packing, collection, and shipments.
• Liaise with shipping lines. Liaise with agents regarding packing and shipping documents.
• Assist with inbound shipment enquiries and quotations.
• General office administration tasks, when required.
• Sales – CRM system.
• Sales – surveys – volume and packing requirements and discussion with clients regarding documentation requirements.
• Internal as well as external Sales viewing + costing.
• Customer service and correspondence.
• Weekly follow ups.
• Opening and updating files for secured moves.
• Attend job visits.
• Completion of tender requests.
• Marketing calls.
• International operations.
• Accruals and tonnage reports.