Purpose:

• Release managers coordinate with different stakeholders for requirements, testing, and release calendar of necessary components.
• They ensure a synchronous running of day-to-day processes.
• Planning with several software development teams is a part of the release managers duty.

Key Responsibilities:

• Collaboration and coordination of end-to-end release process.
• Communicate with Project Teams, to understand the demand, prepare landscape and sandbox setup proposal.
• Providing leadership, control and take responsibility for the given area and manage and coordinate the deployment process.
• Supporting and planning project cutovers and oversee deployments.
• Manage releases according to the organization standards and adhere to timelines.
• Ensure appropriate resources are available and communicate deployment status as necessary.
• Subject Matter Expert for release management tools to act a leader to support, train other team members if they are facing any issues in the deployment of their releases and/or project streams.
• Mitigating risk by identify risks during code conflict, merging and make sure to deploy quality code in production and conduct release reviews, take accountability for driving a decision on Go Live of business requirement.
• Salesforce Platform Knowledge is essential to be proficient in refreshing a sandbox, must know how to package and deploy metadata components, knowledge on release branching strategies, code merging and should have worked on conflict resolution strategies.
• Understand and command and awareness of:
• Plan, Do, Check and Act with respect to the deployment of metadata components into the Salesforce org.
• Quality, Automate, Pipeline, Integrate, Deployment of quality code by running Static code analysis tools, automate most of the process by running deployment pipelines, Integrating the code, and deploying the metadata components into target org.
• Create and communicate implementation plans.
• Efficient to work on application life cycle management solutions like Jira, Gearset, AccelQ.
• Plan and give weekly updates on the release activities.
• Maintain documentation related to procedures on build and release, various notifications list, and dependencies.
• Make improvements in the methodologies used for configuration management and development of software that helps to find ways to use in configuration management.

Qualifications:

• Suitable tertiary qualification.
• Project Management experience.

Experience:

• Minimum of 3-4 years’ experience as a Release Manager.
• Knowledge of CI/CD pipelines.
• Good understanding of application infrastructure, system architecture, and operating system.
• Experience in working with DevOps and Agile methodologies.
• Working knowledge of Software Development Lifecycle.

Will be measured on:

• Release success rate (including rollbacks, on time delivery).
• Escaped Defects.
• Defect rate.
• Number of releases.
• Deployment duration.
• Release duration.
• Downtime, number of outages caused by a Release.
• Number of incidents caused by a Release.
• Mean time to repair.
• Average lead time.
• Average cycle time.