Main Duties and Responsibilities:

• Coordinate, administrate, and manage express interest of learning activities in the region, i.e., query resolution.
• Manage registrations, changes, cancellations, roster management, and attendance (manage mailbox).
• Communicate and organize training planned by training facilitators.
• Capture training on the Learning Management Systems (LMS) and record all learning interventions.
• Compile and analyze evaluations of learning activities and signal the Learning and Development specialist to trigger actions, improvements, and other measures.
• Design, generate, and advise on Learning and Development reports. Compile and submit reports to internal and external stakeholders to meet group and legal requirements.
• Support the organization with information and communication around learning initiatives.
• Continuously contribute to process improvement and to developing the offer and service to maximize the value and increase business performance.
• Validate current training material.
• Be a role model for data-driven ways of working.
• Act as One HR through active collaboration with HR colleagues, locally, regionally, and globally.
• Actively contribute to the development of the CoE HR.
• Manage vendors and associated service level agreements.
• Gather training feedback from vendors and trainers (results, training registers, copy of invoice, and course evaluation).
• Create purchase orders and facilitate payments.

Skills, competence and experience:

• Knowledge of Adult Learning Principles
• Proven experience as a Training Coordinator, or similar role.
• Strong knowledge of training processes and procedures.
• Proficient in MS Office and Learning Management Systems (LMS).
• Excellent communication and leadership skills.
• Ability to plan, multi-task, and manage time effectively.

Educational Qualification:

• Bachelors degree in human resources, Education, Business Administration, or related field.
• Preferred qualification ODETP- occupationally directed education, training and development practitioner.

Behaviours:

• Ability to plan, multi-task, and manage time effectively.
• Strong report writing and record keeping ability.
• Good problem-solving and decision-making skills.