JOB PURPOSE:

The External Relations Officer will be responsible for initiating and managing strategic partnerships with government, civil society and other existing and potential ISA stakeholders in order to strengthen the organisations networking capacity. The officer will have to play a key relationship manager role in the definition and delivery of projects by assessing the needs and expectations of stakeholders and ensure that they are effectively addressed as well as to ensure the leveraging of stakeholder resources effective and efficiently.

QUALIFICATION AND EXPERIENCE
QUALIFICATIONS:

• Any of the following qualifications: Bachelor’s degree in Political Sciences, International Relations, or Public Relations.

EXPERIENCE AND KNOWLEDGE:

• 2 – 5 years’ experience in Stakeholder Management or similar roles.
• Knowledge of the Communication Theory, Relationship management, Stakeholder engagement matrix, Brand Management & Legal and Ethical Considerations.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and ability to build relationships with diverse stakeholders.
• Proficiency in executing stakeholder engagement matrix.
• Ability to work effectively in a fast-paced environment, manage multiple projects simultaneously, and meet deadlines.
• Creative thinking and problem-solving skills.
• Knowledge of ethical standards and legal requirements related to stakeholder engagement.

ROLES AND RESPONSIBILITIES
MAIN RESPONSIBILITIES:

• Develop, drive and implement a Stakeholder Management Strategy and supporting processes and structures for the infrastructure Investment Plan.
• Develop and implement programmes to position ISA with key stakeholders.
• Develop and implement the leveraging of stakeholder resources.
• Feed stakeholder input and feedback into the overall knowledge management system.
• Ensure that there is Stakeholder Perception feedback.
• Develop constructive and co-operative working relationships with local, provincial, and national governments, private sector, international stakeholders and other ISA stakeholders, and maintaining them over time.
• Advise ISA on government and private sector initiatives directly or indirectly related.

JOB REQUIREMENTS
BEHAVIOURAL COMPETENCIES:

• External Communications
• Stakeholder Mapping
• Stakeholder Management
• Event Management
• Negotiation
• Networking
• Project Management
• Stakeholder analysis
• Research and Analysis

TECHNICAL COMPETENCIES:

• Excellent Communication Skills
• Interpersonal Skills
• Creativity
• Problem-Solving Skills
• Teamwork
• Time Management
• Attention to Detail
• Emotional Intelligence
• Professionalism

SPECIAL REQUIREMENTS:

• As our entity (IDC) provides financing and funding, the need to ensure Trust, Honesty and Integrity in all financial and non-financial activities must be above reproach.