Key Responsibilities:

Develop New Business:

• Research local market activities to identify potential business opportunities.
• Monitor competitor activities to stay informed and competitive.
• Use structured telephone sales techniques to engage prospective clients.
• Maintain regular communication with prospects through various channels like mail shots and marketing initiatives.
• Present suitable temporary and permanent candidates to clients in line with corporate guidelines.
• Provide high-quality service to cultivate new business opportunities.

Maximize Business with Existing Clients:

• Regularly communicate with current clients to understand their ongoing recruitment needs.
• Develop strong business relationships to maximize client satisfaction and retention.
• Use structured sales approaches to propose suitable candidates to existing clients.
• Identify opportunities to place candidates with clients using competitor analysis.
• Maintain profitability through competitive fee structuring aligned with service quality.
• Conduct well-planned client visits to strengthen relationships.
• Maintain accurate and organized documentation.

Placement of Temporary Staff:

• Identify suitable candidates and employ effective methods to attract them.
• Conduct interviews following corporate guidelines to assess skills and qualifications.
• Register candidates adhering to corporate and legal requirements.
• Utilize assessments to evaluate skills and provide cross-training as needed.
• Ensure efficient use of time with candidates who meet core criteria.
• Match client specifications with candidate skills effectively.
• Persuasively present candidates to clients and ensure understanding of job requirements.
• Offer pre-interview advice to candidates to optimize their performance.
• Follow up on placements to ensure client satisfaction and fee retention.
• Build and maintain strong relationships with candidates to foster loyalty.

Effective Administration:

• Ensure accurate completion of all necessary paperwork.
• Maintain detailed daily and weekly performance metrics as required.
• Set realistic timetables and targets for personal achievements, escalating issues to management as needed.

Deliver Quality Customer Service:

• Adhere to Manpower SA Best Practices at all times.
• Maintain high service levels to enhance our professional image.
• Present a professional appearance and demeanor consistent with Manpower SA standards.