Duties and Responsibilities:

• Develop and implement strategies to drive revenue and profitability in the food and beverage department.
• Ensure high levels of customer service and satisfaction by setting and maintaining high standards for food quality, service, and cleanliness.
• Lead and manage a team of food and beverage staff, including hiring, training, scheduling, and performance management.
• Develop and maintain strong relationships with food and beverage suppliers to ensure timely and cost-effective delivery of products.
• Monitor and analyze financial performance of the food and beverage department, and implement strategies to improve profitability.
• Ensure compliance with health and safety regulations and standards in the food and beverage department.
• Create and implement food and beverage menus, promotions, and special events to drive customer engagement and revenue growth.
• Work closely with other hotel departments, such as sales and marketing, to coordinate food and beverage offerings for events and conferences.
• Stay current on industry trends, customer preferences, and competitor offerings to continuously improve the food and beverage operations

Minimum Requirements:

• Grade 12 or equivalent qualification.
• A tertiary qualification in Hospitality Management, Business Administration, or a related field.
• At least 2 to 5 years of experience in Food and Beverage management, preferably in a hotel setting.
• Proven track record of successfully managing a team and driving revenue growth in a food and beverage operation / hotel environment.
• Strong leadership, communication, and organizational skills.
• Exceptional customer service skills and a commitment to maintaining high standards of quality.
• Knowledge of food and beverage trends, regulations, and industry best practices.
• Proficiency in Microsoft Office and food and beverage management software