The Bank invites applications from highly skilled and suitably qualified applicants for the following vacant position: Applications Officer
Role Summary
• To enhance the operations of the Bank and the rural and community banks (RCBs) by designing, developing and implementing business software solutions and providing support to end users
Key Responsibilities / Accountabilities
• Provide maintenance and support of business application systems of the Bank to ensure timely roll out for use by RCBs
• Perform close of day activities to ensure the banking software is ready for use the next day and generate reports for submission to applications manager
• Resolve incidents logged in the SysAid (Helpdesk Software) and escalate unresolved issues to vendors to ensure they are addressed promptly
• Provide support to users of software and applications used by the Bank/RCBs
• Connect RCBs/Agencies to the Data Centre infrastructure in terms of setup, configuration and implementation of business applications
Qualification Required & Experience
• A minimum of a First Degree in Computer Science or information technology and at least 4 years post qualification experience with 3 years in T24 transact in a banking environment
Knowledge and Skills
• Working knowledge of relevant IT Applications – MS SQL, HTMLS, C, Oracle.
• Proficient in the use of Microsoft Technologies
• Excellent working knowledge of Temenos T24 core banking software
• Excellent networking skills
• Strong analytical mind
• Good communication skills – both written and verbal
• Excellent problem-solving and facilitation skills
• Ability to stick to time constraints
• Proficient in the use of MS Office Suite
Location: Accra
How To Apply For The Job
Applications, accompanied by detailed curriculum vitae, copies of certificates, names and addresses of 3 referees, including their contact telephone / email addresses, should be forwarded to:
The Head
Human Capital Department
ARB APEX BANK PLC
P.O.Box GP 20321
Accra
via:
Closing Date: 18 July, 2024
