digital-sales-specialist-at-redcloud

Job Description:

Beware of scammers who pose as reprensentatives of genuine employers.

At RedCloud, we’re a team of well over 300 people bringing Open Commerce to life. We’re a truly international business with team members based in multiple different cities across 10 countries We speak over 30 languages including Arabic, Mandarin, Yoruba to Welsh! We come from a diverse range of backgrounds and have experience in some of ...

Digital Sales Specialist

Main Responsibilities

Regular market visits with Field Agents, Retail and Sales teams in the region (Daily/Weekly)
Assist in demonstrating the capabilities of our solutions to Field Agents, key customers and potential clients.
Ensure customers (Buyers/Sellers) complete KYC onboarding process in line with digital services policies.
Ensure all KYC Verified customers are enabled to transact and escalate any pending user creation to the finance and digital services manager.
Assist to Increase merchant adoption of Digital Payments, achieve 80\% active ratio, and ensure repeat transactions are achieved.
Support the Increased adoption of digital products MOM by AVG 10\% i.e. airtime top up, bill payment and lending
Monitor and escalate blockers and on the ground product performance based on market feedback to the finance and digital services manager.
On the field product training for new and existing field agents.

Experience we think youll need:

Relevant bachelor’s degree, or equivalent combination of education and experience
Minimum of 3 years professional experience in digital payment space, and or FMCG
Excellent verbal and written communication skills
Strong experience of analysing problems and resolving them
Knowledge of the FMCG sector and digital commerce platforms is a plus.
Keen attention to detail and adherence to deadlines
Experience in Sales (e-commerce, open commerce, and or Digital products)

Technical Requirement