MAIN PURPOSE OF THE JOB

• To provide reception services, welcome visitors/clients and maintain the reception area in a professional manner.

KEY PERFORMANCE AREAS

• Provide switch board services by screening incoming calls and transferring to relevant staff in Branch Office
• Provide reception, administrative services and handle face-to-face enquiries from visitors
• Control inventory relevant to reception area and ensure the reception area is maintained in a presentable state at all times
• Plan and coordinate practitioner’s diaries

REQUIRED MINIMUM QUALIFICATION

• Matric
• Office Administration Certificate will be an advantage

REQUIRED WORK EXPERIENCE

• 1-2 year’s relevant work experience
• Able to demonstrate:
• Knowledge of switchboard system
• Computer literacy
• Knowledge of Seda products and services and Seda’s role within the SMME Sector

CRITICAL COMPETENCIES

• Advisory Service
• Communication
• Stakeholder Engagement
• Analytical
• Business Acumen
• Problem-Solving & Decision-Making
• Planning & Organising
• Monitoring & Evaluation
• Performance Driven
• Administrative Diligence
• Team Work
• Adaptability & Flexibility
• Policy Adherence
• Negotiation
• Basic Computer Skills
• Financial Acumen
• Office Management