Key Purpose

To provide support to the Reputation Management function and to contribute to the delivery of professional and efficient influencer relations. To ensure that media and other audiences have a clear and continued understanding of the company’s strategy, performance, products, and key initiatives.

Areas of responsibility may include but not limited to:

• Support the Reputation Management function and contribute to the delivery of professional and efficient.

influencer relations, across traditional and social media.

• Ensure that media and other audiences have a clear and continued understanding of the company’s strategy, performance, products, and key initiatives.
• Provide strategic and administrative assistance to Head of Reputation Management and deliver a professional and efficient media relations service for Discovery.
• Build and maintain good working relationships with journalists, bloggers, influencers, and other stakeholders.
• Assist with events such as media conferences, interim and final year-end results presentations, and sponsorship activities and events.
• Support a variety of campaigns across the Discovery businesses by defining goals, analysing problems and exploring opportunities for brand promotion.
• Provide strategic reputation support across the various projects and take accountability for the PR and social media element of these projects.
• Create a variety of content, both developing content ideas, writing and curating content.
• Producing reports.
• Coordinate the development of media releases, speeches, social media content, video, and any other external communications material in collaboration with the content team.
• Respond promptly and accurately to queries from individuals, journalists, and other organisations.
• Monitor and gather insights into industry development and best practices and giving feedback to the business.
• Develop innovative, creative, and unique approaches to influencer marketing.

Competencies

• Exceptional verbal and written communication skills.
• Exceptional writing and editing skills.
• Strong interpersonal skills and emotional intelligence.
• Enjoys working with people, networking, and influencing.
• Ability to handle client-facing meetings with ease (essential skill)
• A positive attitude, creativity, and confidence to approach stakeholders, internal and external to achieve objectives.
• Focused on delivering results and meeting customer expectations.
• Effective project management and outstanding time management skills.
• A passion for working with social influencers and using digital platforms to create brand awareness.
• An understanding of the South African online communities.
• The ability to work independently in fast-paced, deadline-driven environments.
• The ability to handle multiple campaigns simultaneously.
• Excellent personal organisation skills and superb attention to detail.
• Relationship builder with ability to adapt to shifting priorities.
• Self-starter, with the agility and willingness to work on both administrative duties and engage with senior (EXCO) stakeholders.
• High level of computer literacy, including the ability to research online and learn how to use new online tools.
• Proficiency in all Microsoft Office applications.
• Familiarity with current and emerging digital media platforms such as Google, Facebook, Twitter, LinkedIn, YouTube, Instagram, TikTok, etc.
• Highly collaborative style and experience developing and/or implementing communications strategies.
• Ability to thrive in a fast-paced environment.

Education and Experience

• Honors degree in Media, Corporate Communications, PR, Business Studies or similar.
• Minimum 3-5 years of media/stakeholder relations experience in corporate communications, PR, digital, marketing, or similar in financial services, management consulting, journalism or similar space. Agency or consultancy experience advantageous.
• Working experience in financial services sector preferable.
• Proven track record and journalist/producer network in respect of media relations.