The Pelican Hotel Apartment

  • Accra
  • The Pelican Hotel Apartment
Job Description:

  • Responsibilities

    • To be fully in charge of the IT infrastructure of the Hotel
    • Manages, Maintains & troubleshooting of all related hardware & software
    • Coordinating maintenance and troubleshooting of all the MICROS Applications and hardware
    • Assisting in maintenance of the Leased circuits and coordinating with service providers for troubleshooting and other technical issues regarding the services
    • Providing Technical support to all IT resource users in the Hotel
    • Ensure that the Backups and taken & stored properly
    • Ensure all job-related documents maintained properly
    • Keeps the management well-informed of the status of the IT infrastructure and recommends corrective actions
    • Maintain correct levels of authorization & security of all the USer Accounts in the IT resource
    • Implement and follow-up the Policies & Procedures and SOPs for the IT Department
    • Improves user ability to use the facility properly
    • Conducts comparative analysis when necessary
    • Initiates and implements improvements in all areas of the IT resource
    • Presents and implements technological alternatives to streamline functions and improve productivity
    • Ensures compliance with all software licensing agreements
    • Develops and maintains an excellent working relationship with Service Providers, Colleagues & Team
    • Maintains knowledge on new technologies by reading technology periodicals and attending tradeshows, technical seminars and training sessions

    Qualification Required & Experience

    • Degree in IT Hospitality or Business Administration
    • At least 4 to 6 years hands on experience in a management position ni the IT field
    • Minimum 2 years experience in a similar class hotel
    • IT Degree or Diploma from a recognised institution
    • Minimum of 5 years to 7 years with strong commercial focus and business sense. Good inter-personal skills
    • Computer literate, i.e, word, excel, Fidelio
    • Advance – English communication skills, written and verbal
    • Leadership sense
    • Organisational ability
    • Intermediate – Microsoft Office (Outlook, Word, Excel, Microsoft, PowerPoint.

    Location: Accra

  • Aptitude Tests

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