• Accra
  • Wakanow
Job Description:

  • About the job

    Ø Meets with clients to determine travel needs, budgets and preferences.

    Ø Solicit for transportation, accommodations, insurance, tours and activities.

    Ø Advises clients regarding destinations, cultures, customs, weather and activities.

    Ø Books travel arrangements.

    Ø Handles travel issues, conflicts, complaints, cancellation and refunds.

    Ø Builds and maintains relationships with travel and tour vendors.

    Ø Attends travel seminars and conferences.

    Ø Conducts research on destinations and industry trends.

    Ø Maintains accurate records of bookings, payments, transactions and meetings.

    Ø Contributes to agency efforts by accomplishing related tasks as needed

    Requirements Ø BSc/BA in business administration, sales, tourism or relevant field

    Ø Proven working experience as a business development manager, sales executive or a relevant role

    Ø Proven sales track record

    Ø Experience in customer support is a plus

    Ø Proficiency in MS Office and CRM software (e.g. Salesforce)

    Ø Proficiency in English

    Ø Market knowledge

    Ø Communication and negotiation skills

    Ø Ability to build rapport

    Ø Time management and planning skills

  • Aptitude Tests

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